Dedicated Trustee Services

Our Experience, Your Peace of Mind

DTS Privacy Policy

This Privacy Policy should be read in conjunction with our Disclaimer Notice & Conditions of Use. DTS Dedicated Trustee Services DAC will at all times endeavor to protect your privacy. The nature of the role of pension trustee dictates that certain personal data will need to be provided to us in order to properly, effectively and efficiently deal with your affairs. DTS Dedicated Trustee Services DAC is registered as a Data Controller with the Office of the Data Protection Commissioner. Our website will not collect any data or information from you which is not volunteered to us by you via email or using online forms on our website. However, when you use our website, you are agreeing to the collection and processing of certain data and information regarding you and your use of our website, such as, data and information provided by way of any forms filled and submitted from our website, logs of your use of our website, the areas visited and any downloads taken from our website, web traffic and location data, etc.

Any data or information collected from you via our website will be used only for internal purposes for the ongoing development and improvement of our website and its content for your benefit, and in the provision of the services which we provide. We will only disclose your information or data to third parties who are known to us and trusted for the purposes of the provision of trustee services to you and to assist us in the maintenance and upgrading of our website and its content. Your information or data may also be disclosed to third parties where it is deemed necessary and appropriate to do so in compliance with legal, statutory, professional and/or regulatory requirements or obligations. We will not disclose or sell any information and/or data which we hold to unrelated 3rd parties.

We utilise up-to-date security measures and policies for the protection of your data and information and to help avoid unauthorised access or dissemination. Unfortunately, it is not possible to guarantee total security of information held and data and information transmitted via the internet may not be secure, may be routed incorrectly and/or is susceptible to interception by unauthorised parties. Therefore, the confidentiality and security of data and information provided by electronic means cannot be guaranteed and personal or sensitive information should not be provided unless you can satisfy yourself that you are using tried and tested encryption or secure communications software. However, every reasonable effort will be made to keep all data and information which we hold as secure as possible and our staff are trained in data protection and security matters and are regularly briefed on the importance of confidentiality and non-disclosure of information. Use of the internet is not wholly secure and data and information provided via the internet can end up in the hands of unauthorised third parties despite best efforts to ensure security at all times. In providing any data or information to us by electronic means, you are agreeing to the transfer, storing and processing of information which could unknowingly be intercepted by an unauthorised person.

We do not sell, exchange or transmit any of your data to third parties other than those who are stakeholders or providers to the scheme / policy to which DTS is trustee, and other than the transfer of information as required in the discharging of our duties as trustee and in compliance with regulatory and legal requirements and obligations.

In the normal course of providing trusteeship services to you, it will be necessary from time to time to provide your data to third party service suppliers and providers for the purposes of dealing with your affairs. Our website may, from time to time, contain links to and from other websites. If you follow a link to any of those websites, please note that those websites have their own privacy policies and that we do not accept any responsibility or liability for those policies or you following any link provided. We would strongly urge you to check those policies before you submit any personal data to or information to any of those websites.

You are entitled to request a written copy of any information or data which we hold from you via our website upon written request. If you require a copy of any such data or information, you may apply to us in writing to:-

Compliance Officer
PO Box 129
Co. Kerry


and, we will make a copy available to you as soon as practicable but in any event within 35 days of receipt of a written request which contains sufficient detail for us to identify your information or data, as held, with certainty. It may be necessary to charge an administration fee for the provision of such written details and details can be provided upon request. Any information or data which is found by you to be inaccurate will be modified upon request to us in writing (subject to appropriate verification, where necessary) and we will also delete any information and/or data which we hold via the website upon written request to us to do so.

We reserve the right to change this Privacy Policy from time to time at our sole discretion. Any such changes will be posted on our website and by continuing to use our website after we post any such changes, you accept and agree to this Privacy Policy, as modified. Therefore, we would recommend that you revisit and review this Privacy Policy from time to time if you intend to use our website.

DTS Dedicated Trustee Services DAC 2016.07.29

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